Medical Disclaimer

Bloom Healing & its founder Kelly Day, is not a licensed medical doctor, naturopathic doctor, psychologist, psychotherapist or a licensed healthcare provider. The information provided on & accessible from all pages on this website www.bloom-healing.com & on our social media pages @thisiskellyday is for your information only & should not be considered as, or used as a substitute for, the advice of a licensed medical doctor or healthcare professional. You should not use the information on this website or on our social media pages to diagnose or treat any health problem, or to alter or discontinue a prescribed treatment by a licensed medical doctor or healthcare professional.

The energy healing, as practiced by Kelly Day, seeks to identify and eliminate underlying imbalances by releasing negative emotions & imbalances. These methods of energy healing promote harmony & balance within, relieving stress & supporting the bodyʼs natural ability to heal. Energy healing such as these methods is widely recognised as a valuable and effective complement to conventional medical care.

Releasing trapped emotions, or the correction of any other energetic imbalance using these methods as practiced by Kelly Day is not a substitute for medical care. This information is not intended as medical advice & should not be used for medical diagnosis or treatment. Information received is not intended to create any physician-patient relationship, nor should it be considered a replacement for consultation with a healthcare provider, nor is it meant to replace any medical treatments as ordered by any physicians nor any other medical care you have been advised to seek by them.

In approximately 20% of sessions, the release of trapped emotion(s) or other energy(s) may result in “processing,” where echoes of the emotion(s) or other energy(s) released may manifest in temporary physical or emotional discomfort, and that this “processing” appears to be a normal part of regaining energetic balance.

It is recommended to seek advice from an appropriate medical practitioner before making any decisions about your health, and that this information is offered as a service & is not meant to replace medical treatment. Consult with a licensed medical doctor or healthcare professional if you suspect you have a health problem.

Cancellation Policy

If you would like to cancel or reschedule your booked appointment, please do so within 24 hours prior to the session. No refunds or cancellations will be possible after 24 hours have passed. Upon booking, you take full responsibility & agree to these terms.

Privacy Policy

This privacy policy is for the website www.bloom-healing.com who is committed to safeguarding your privacy and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle & protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease using this website, emails, videos, social media & our services.

Processing your personal data

We promise to follow the following data protection principles:

Personal information must be fairly & lawfully processed.
Personal information must be processed for limited purposes.
Personal information must be adequate, relevant & not excessive.
Personal information must be accurate & up to date.
Personal information must not be kept for longer than is necessary.
Personal information must be processed in line with the data subjects’ rights.
Personal information must be secure.
Personal information must not be transferred to other countries without adequate protection.

Data we gather

When a visitor requests information from this website using our enquiry form, we collect their name, age, email address & non-personally identifiable information about the request which includes the IP address of the computer making the request & the time & date of the request.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors.

When a visitor accesses this website, we automatically collect certain non-personally identifiable information about the request. This information is stored by cookies & other session tools. This information includes the IP address of the computer making the request & the time & date of the request, the type of web browser being used, & sometimes, the page from which the visitor is coming.

We use your personal data in order to;

Answer any queries & questions that you may have.
Provide our services to you. This includes providing you with other products & services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating & interacting with you & notifying you of changes to any services.
Fulfil an obligation under law or contract.

Consent

With your consent we process your personal data:

To answer any specific queries or questions.
To send out newsletters with information on our products and promotions.
Respond to your requests, including refunds & complaints.
Process payments & prevent fraud, through 3rd party payment gateways (see below for Data shared with other parties)

You can at any time request that your personal information is deleted. We will continue to process your information until you withdraw consent or it is determined your consent no longer exists.

Your personal data under the consent lawful basis is not shared with any third parties. We keep your information while you are our customer & afterwards for a variety of reasons. We will only keep it for as long as we need to.

Legal Obligations

The processing of the personal data is required for legal reasons (e.g., accounting & tax purposes). On the basis of legal obligation we process your personal data on the basis in order to fulfil obligation rising from law &/or use your Personal Data for options provided by law.

We reserve the right to anonymise personal data gathered & to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We generally store information about you for as long as we need the information for the purposes for which we collect & use it, & we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax & accounting purposes. This includes your name & email address.

Cookies we use

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device or computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy & use the full functionality of this website.

You can remove cookies stored in your computer via your browser settings.

For more information about cookies, visit allaboutcookies.org.

Data shared with other parties

We sell products through this website. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

PayPal: Their privacy policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Stripe: Their privacy policy can be viewed at https://stripe.com/en-gb/privacy

Email Marketing Messages & Subscriptions

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through Mailchimp, an EMS, email marketing service provider. An EMS is a third party service provider of software applications that allows marketers to send out email marketing campaigns to a list of users. Email marketing messages that we send may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR & the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage the information we hold about you at any time. See the footer of any marketing messages for instructions on how to unsubscribe or manage your preferences.

MailChimp: Their privacy policy can be viewed at: https://mailchimp.com/legal/privacy/

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Right to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

hello@bloom-healing.com

You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data. ICO contact details are:

Helpline number: 0303 123 1113 ICO

website: https://www.ico.org.uk

Contact Information

Questions, comments and requests regarding this privacy policy are welcomed & you can either send an email to: